🔒 Privacy Policy
1. Information We Collect
We may collect the following information when you use our website or services:
- Full name
- Phone number
- Email address
- Address and identification details
- Storage requirements and unit preferences
This information is collected when you:
- Fill out a form
- Request a quote
- Book a storage unit
- Contact us via phone, WhatsApp, or email
2. How We Use Your Information
We use your information to:
- Process bookings and manage your storage account
- Contact you regarding your unit, payments, or services
- Provide customer support
- Improve our services and website experience
We may also use your contact details to send:
- Important service updates
- Payment reminders
- Offers or promotions (optional)
3. Data Sharing
We do not sell your personal data.
However, we may share your information with:
- Payment providers
- Insurance partners (only if requested by you)
- Logistics partners (for packing & moving services)
All third parties are required to handle your data securely.
4. Data Security
We take reasonable steps to protect your information using:
- Secure systems
- Restricted access
- Industry-standard data protection practices
5. Your Rights
You can request to:
- Access your data
- Update your information
- Delete your data (where legally permitted)
6. Updates to This Policy
We may update this Privacy Policy from time to time.
By using our services, you agree to the latest version.
📄 Terms & Conditions
1. Nature of Agreement
This is a storage license agreement, not a lease.
- Units are rented on a flexible, month-to-month basis (28-day cycle)
- Fees must be paid in advance
2. Payments & Fees
- Payments are due before the billing cycle begins
- Late payments may result in:
- Late fees
- Restricted access to your unit
- Prices may be updated with prior notice
3. Access to Units
- Access is provided under secure conditions
- We may retain a key or provide controlled access
- Access may be restricted if payments are overdue
4. Use of Storage Units
You may use the unit only for storage purposes.
❌ You may NOT:
- Live in the unit
- Operate a business inside the unit
- Store illegal or hazardous materials
5. Food & Storage Policy
To maintain hygiene and prevent pests:
❌ NOT allowed:
- Fresh food or produce
- Open or partially used food
- Perishable items
✅ Allowed:
- Sealed, non-perishable food (e.g., packaged snacks, canned food)
6. Packing, Moving & Additional Services
We offer:
- Packing services
- Local, national, and international moving
- Pickup and delivery
These services are charged separately.
7. Insurance
We do not provide automatic insurance.
However:
- You are responsible for insuring your items
- We can connect you with insurance providers upon request
8. Liability Disclaimer
We are not responsible for:
- Loss or damage to stored items
- Theft, fire, natural events, or third-party actions
Customers store items at their own risk.
9. Default & Non-Payment
If payments are overdue:
- Access may be restricted
- The agreement may be terminated
- Stored items may be removed, sold, or disposed of to recover dues
10. Termination
By Customer:
- Minimum notice required before moving out
- Unit must be emptied and returned clean
By Company:
- We may terminate with prior notice or immediately in case of violation
11. Facility Rules
- Units must be kept clean
- No dumping or misuse of facility bins
- Any damages or cleaning costs will be charged
12. Right of Access
We may access units:
- In emergencies
- For inspection
- When required by law
13. Communication
By using our services, you agree to receive:
- Emails
- Calls
- WhatsApp communication
14. Dispute Resolution
All disputes are subject to:
📍 Dubai Courts, UAE
15. Changes to Terms
We may update these terms at any time.
Continued use of our services means you accept the updated terms.
🔒 Privacy Policy
1. Information We Collect
We may collect the following information when you use our website or services:
- Full name
- Phone number
- Email address
- Address and identification details
- Storage requirements and unit preferences
This information is collected when you:
- Fill out a form
- Request a quote
- Book a storage unit
- Contact us via phone, WhatsApp, or email
2. How We Use Your Information
We use your information to:
- Process bookings and manage your storage account
- Contact you regarding your unit, payments, or services
- Provide customer support
- Improve our services and website experience
We may also use your contact details to send:
- Important service updates
- Payment reminders
- Offers or promotions (optional)
3. Data Sharing
We do not sell your personal data.
However, we may share your information with:
- Payment providers
- Insurance partners (only if requested by you)
- Logistics partners (for packing & moving services)
All third parties are required to handle your data securely.
4. Data Security
We take reasonable steps to protect your information using:
- Secure systems
- Restricted access
- Industry-standard data protection practices
5. Your Rights
You can request to:
- Access your data
- Update your information
- Delete your data (where legally permitted)
6. Updates to This Policy
We may update this Privacy Policy from time to time.
By using our services, you agree to the latest version.
📄 Terms & Conditions
1. Nature of Agreement
This is a storage license agreement, not a lease.
- Units are rented on a flexible, month-to-month basis (28-day cycle)
- Fees must be paid in advance
2. Payments & Fees
- Payments are due before the billing cycle begins
- Late payments may result in:
- Late fees
- Restricted access to your unit
- Prices may be updated with prior notice
3. Access to Units
- Access is provided under secure conditions
- We may retain a key or provide controlled access
- Access may be restricted if payments are overdue
4. Use of Storage Units
You may use the unit only for storage purposes.
❌ You may NOT:
- Live in the unit
- Operate a business inside the unit
- Store illegal or hazardous materials
5. Food & Storage Policy
To maintain hygiene and prevent pests:
❌ NOT allowed:
- Fresh food or produce
- Open or partially used food
- Perishable items
✅ Allowed:
- Sealed, non-perishable food (e.g., packaged snacks, canned food)
6. Packing, Moving & Additional Services
We offer:
- Packing services
- Local, national, and international moving
- Pickup and delivery
These services are charged separately.
7. Insurance
We do not provide automatic insurance.
However:
- You are responsible for insuring your items
- We can connect you with insurance providers upon request
8. Liability Disclaimer
We are not responsible for:
- Loss or damage to stored items
- Theft, fire, natural events, or third-party actions
Customers store items at their own risk.
9. Default & Non-Payment
If payments are overdue:
- Access may be restricted
- The agreement may be terminated
- Stored items may be removed, sold, or disposed of to recover dues
10. Termination
By Customer:
- Minimum notice required before moving out
- Unit must be emptied and returned clean
By Company:
- We may terminate with prior notice or immediately in case of violation
11. Facility Rules
- Units must be kept clean
- No dumping or misuse of facility bins
- Any damages or cleaning costs will be charged
12. Right of Access
We may access units:
- In emergencies
- For inspection
- When required by law
13. Communication
By using our services, you agree to receive:
- Emails
- Calls
- WhatsApp communication
14. Dispute Resolution
All disputes are subject to:
📍 Dubai Courts, UAE
15. Changes to Terms
We may update these terms at any time.
Continued use of our services means you accept the updated terms.
